SHIPPING

We offer a number of shipping options throughout Australia and the World. The shipping cost depends on the total weight of your parcel and the location that it will be sent to. The cost will be automatically calculated during checkout however below is a general guide.

If you are wanting your parcel to arrive by a certain date, we strongly recommend shipping using the Express option.

AUSTRALIA

If you select store pick-up during the checkout, please wait for our team to call you for confirmation prior to coming to collect your order.

Option: Standard

How much: Starting at $10 How long it will take: 2-10 business days after being shipped.
Tracking: No tracking available.

Option: Express
How much: Starting as $13 How long it will take: 1-3 business days after being shipped. Overnight delivery to major cities and metro areas.
Tracking: Full tracking available through Australia Post.

Note: You can nominate a Post Office Box as your shipping address. However, we reserve the right to regard goods delivered to a PO Box as being delivered. We will take no responsibility for goods that are not collected from a PO Box. We accept no responsibility for parcels lost or damaged within the postal system.

USA AND UK

Did you know we have an online store for your region… with better shipping rates!

USA – WWW.SYLVIAP.CO

UK – WWW.SYLVIAP.CO.UK

You are on the Australia site. Prices are in AUD and can change without prior notification. We accept no responsibility for parcels lost or damaged within the postal system. Note: Customers outside Australia may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore, we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.