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FAQS

HOW DO I ORDER IN-STOCK PRODUCTS?

In-stock products can be purchased online at www.sylviap.com.au (hint, you're already here), at our HQ STORE or at STOCKIST STORES located throughout Australia.

ONLINE

To find in-stock products hover over Gymnastics, Dance or Active on our menu above. Shop by category or collection to find the product you like, select your size and click "Add to Cart".

You can add as many products to your cart as you wish. Proceed to the checkout by clicking on the cart button on the top right of your screen, then click "Go to Checkout" and follow the prompts. Either checkout as a guest or create an account to purchase easily in the future. We accept VISA, MasterCard, Afterpay and PayPal.

HQ STORE

To view, try-on and purchase at our store, simply visit our friendly team at 8 Veronica Street, Capalaba, Queensland, Australia, 4157. Our store is open from 7:30am until 4:30pm Monday to Thursday, 7:30am until 4:00pm on Friday. We have EFTPOS facilities at our showroom and accept cash and credit cards. All in-stock products that are available online can be purchased at our store.

STOCKIST STORES

To view the locations of our Stockist, CLICK HERE.

HOW DO I ORDER PERSONALISED PRODUCTS?

Personalised products can only be purchased online from our website. Click the Personalised button on our menu, click the product your like, select your size, add your custom lettering and click the "Add to Cart" button.

You can add personalised and in-stock products to your basket. Proceed to the checkout by clicking on the cart button on the top right of your screen, then click "Go to Checkout" and follow the prompts. Either checkout as a guest or create an account to purchase easily in the future. We accept VISA, MasterCard, Afterpay and PayPal.

HOW DO I ORDER TEAM WEAR AND COMPETITION PRODUCTS?

Click HERE for more information.

Privacy Policy

Sylvia P respects your right to privacy and recognizes the trust you place in us when you provide us with any personal information.

Personal information will generally only be collected after you have been informed of the purpose and consequences of providing this information.  The type of information we collect may include, your name, address, email address, telephone number, and billing information.

Examples of the purposes for which information may be used or disclosed are:

  • To improve services and product quality
  • To enter competitions or inform you of promotions or special offers
  • To comply with the law or recover debts
  • To provide and promote our goods and services to you
  • To maintain and develop our business systems

In any case where we use your personal information to give you promotional information you may elect to unsubscribe at any time.

We will not sell your personal information to any person or organisation without your consent, unless it is part of a sale of our business. Nor will we disclose your personal information without your consent, unless it is to a party who may assist us in providing or promoting our goods and services to you; a debt collector; a prospective investor in our business; a bank to authorise a payment; any party we are required to by law.

We may store your information in both electronic and paper form. However, we take all reasonable precautions to protect this information from misuse or unauthorised access by using all reasonable physical, electronic and procedural safeguards.